Please search the subreddit before posting to see if the topic has already been discussed. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. This article will cover domestic (US) shipping and international shipping as well. Make sure to check out the International USPS shipping guide for more details. With Paypal, you can get a hold of an associate through their live chat message center. Please read rules before posting. Definitely gonna start telling people depop payments only. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. If you, as the seller, agree to the refund, then you will give the refund to the customer. If so, then you may have thought about selling on Depop. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. In their system, a carrier will sometimes switch the first and second address lines. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Home. Consistency is key. Can Nigeria's election result be overturned? Pricing is another important aspect when it comes to selling. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Your buyer's Depop @username. A collective of individuals who inspire and grow with their evolving style and values. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. With shipping and complicated seller fees, it felt like a chore. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. A collective of individuals who inspire and grow with their evolving style and values. Sky warns: "Don't let your photo be more distracting than the product you're selling.". Possibility 3: Buyer internationally cancelled the payment But I don't have any money in my PayPal either, just the pending payment from the sale. Don't price your items too low because it could have a negative impact on your profits. It's a pain, I hate PayPal payments. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Learn more. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Dropshipped print-on-demand products must use a design created by the seller. There are several times throughout the year that Depop has offered free shipping. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. I received only a few bids per item, and I sold them for less than they were worth. 1999-2023 PayPal, Inc. All rights reserved. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Recently I got the first person that paid with the PayPal button. 1. Enter the 6-digit code sent by Depop to your phone number. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Follow these steps when you want to create a Depop listing. 1999-2023 PayPal, Inc. All rights reserved. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Your PayPal account is connected to your Depop account. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. To keep proof of postage, send the item to the address on the in-app receipt. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Include product keywords to optimize for search so that people will find your listing. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. We actually update the tracking information on both Paypal and Depop. Thats it, youve successfully listed your first item on Depop! You are viewing the PayPal Community Archives. 9 Tips on How to Sell on Depop When You are Broke as Hell. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. Wishing you many more sales! You can also call them but you may be on hold for a while. That means if you click and purchase from this link I have and/or may receive a small commission. Update or re-download your Depop app to the latest version. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Houston, United States. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. In case something goes wrong, youre protected by. 2. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Gabbysheidy. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. I'm sure Depop will have that policy too good luck!! However, shipping with Depop can be expensive. From launching their own brands to building vintage resale businesses. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. 130 sold. Step 2: Add a photo/logo that represents your brand and tap on Next. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Theres no need to buy high-end photography equipment to takegreat product photos. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. They are entrepreneurs, pushing fashion forward in so many different ways. If you want to take that risk, we have a few tips on how to avoid getting scammed. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Enter Depop. Depop proudly states that 90 percent of its active users are under 26. Depop suggests that you do not ship your item until you receive the payment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. You have two options as a seller before you actually give the refund. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). "The fact that this has been going on for monthsis unacceptable. Step 4: Link to your social media account and tap on Next. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Once youve put it all together, your listing should look something like this. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. We'll just need you to confirm: The email address linked to your Depop account. Thats it, youve completed the first step! hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Rather Depop shipping is included in the price depends on the individual seller. They may even ask for PayPal payment via friends and family. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? I sold 2 of the exact same things for the same price to different people. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. It seems its only the call center who make an issue about this. eBay vs Depop: Which is better for selling? Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Use the depop fee calculator to make sure you have your desired profit. You can select shipping with Depop, meaning you dont have to configure shipping manually. Open the app and tap on the Camera icon at the bottom center of the home screen. Depop confirmed that it intends to implement multi-factor authentication in 2021. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Please search the subreddit before posting to see if the topic has already been discussed. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. So, to avoid refunds, always describe your items fully in your product description. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. Music. Congratulations! The cost savings to the customer can help to boost your sales. Write a bio about your shop and what youre selling and tap on Next. Getting paid on Depop is very easy. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. I am a bot, and this action was performed automatically. Step 1: Log in to your Depop account on their website. The rest is up to you. Read Next: How to Ship on Your Own on Depop. You can certainly ship on your own. it was a big hot mess!! At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Consider Shopping Secondhand. Depop fee + taxes + shipping (if you use ship with depop). As always, be kind and communicate calmly before anything else. When it comes to print-on-demand service providers, we recommend Printful and Printify. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. Make sure the email on your Paypal account and your Depop account match. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. Alternatively, you can avoid counter service altogether. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. For the United States, Depop uses USPS as their vendor for shipping within in the app. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). If youre not sure which one to choose between these two, check out this detailed comparison of. Learn More. It was too good an opportunity to pass up. Apr-22-2015 12:43 PM. It should have no effect on the deliverability of your packages. But I dont own any designer clothes, so these options werent a fit for me. Fiona Short, Depop seller, phone interview, September 24, 2020 28 days It's such a widespread problem now.". Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. However, the funds from the buyer did not show up on my Paypal account. We use cookies to ensure that we give you the best experience on our website. Depop Fees. In June . They are inclusive, diverse, progressive and creative. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. New Community Member. Leave the Archive. In some ways, Etsy shares a lot of DNA with the Depop community . Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! These 6 Tips Will Help. 2023 BBC. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. Theyre either thrifted, fast fashion, or from independent designers. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Your recipient will need to pay their local Post Office the amount due to receive their package. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. Figuring out what to get rid of is just the beginning. Let us help you. Can pre-loved clothes make fast fashion sustainable? And my balance wasnt negative either. have an item that costs: $25, but you offer free shipping for a $4.75 label 80. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. If you continue to use this site we will assume that you are happy with it. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. When selling online there are some common reasons why customers return a purchase. If you had met seller protection paypal would have reimbursed you. This is normal if you are new to selling to establish that you are a trustworthy seller. Will it take the fee automatically when the transaction is complete? Select Selling > Refund Depop fee. For reference, my first three sales on Depop were temporarily on hold. then you will give the refund to the customer. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Well Damn lol. After shipping costs, I reclaimed roughly $20. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. If you need tips with a step-by-step guide, check out our post below. However, unlike Poshmark, Depop charges you additional fees. As know I have lost out on an item and money when I haven't done anything wrong? Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. They are inclusive, diverse, progressive and creative. Press J to jump to the feed. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. Listing an item on Depop is completely free. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Active today. Repeated violations will result in a ban. There are many things you should know before selling on any marketplace. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Listing is fairly easy on Depop. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. We would stay away from doing something like this it is risky for both your Depop account and your payment. Work-flow can help the Cash-Flow. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! The firm confirmed that credential stuffing is a big part of the problem. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. Created 19 August 2016 Delivered 24 August 2016 Step 3: Write a bio about your shop and what youre selling and tap on Next. Really confused how this can happen. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. If this is the case, you need to wait 7-10 business days. Yes, USPS Regional Boxes Are Discontinued. The following is a sponsored link. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. They are entrepreneurs, pushing fashion forward in so many different ways. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. There are pros and cons to offering free shipping automatically. Its never happened before while using Depop or any app. Then, tap on 'Set up your shop'. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Please contact the moderators of this subreddit if you have any questions or concerns. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal.