Weeks Float . would get enough money to pay off their time share. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. How do they get away with this? They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Write reviews, ask and respond to questions,
I called in late November and was told that my dates were not open to call again in January. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. I have tried multiple times and never receive a response from the request. We were told they no longer sell that RCI members must redeem this exchange offer through the contact center. Location. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. In Share your photos and videos with others to prove the truth of your words. Resolution Sought
Congrats on finding TUG. Palmera Vacation Club Reviews, Complaints, Customer Service Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. The latest complaint timeshare fraud was resolved on Aug 04, 2017. RCI, LLC. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. It may not display this or other websites correctly. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. One thing I have now witnesses and everything was recorded just last year before COVID 19. You are using an out of date browser. Palmera Vacation Club | Timeshares Only About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Take a screenshot from the USPS and FedEx tracking that it arrived. showed us were significantly less than what was actually We didn't start to look into it more until we got home Sunday night. Palmera Vacation Club Company. Lets say you take a week-long vacation every year somewhere new. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Category Timeshares & Vacation Clubs. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. After about another hour, I finally got through to the right person. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Customer Reviews are not used in the calculation of BBB Rating. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. To be updated with all the latest news, offers and special announcements. I just want out. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. We attended the 90 min presentation this past weekend in Hilton Head Island. Theyre also applicable regardless of the comments tone. Copyright 2020 Business Consumer Alliance All Rights Reserved. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. And we prefer to vacation by ourselves instead of as a group. Reporter3228572. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. The Palmera membership also included a Quest Vacation Club membership. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. $12,000. Click here to get notifications about new complaints of Palmera Vacation Club. get quotes and more. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. You May Like: What Is The Cheapest Caribbean Vacation. Barcelo bought out Occidental right . Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. We put down $1200 on our credit card and signed the financing paperwork for the rest. Make sure any club youre considering can pass an easy scam test. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. Nothing that the salesman presented to us was You wont have to exchange your vacation week or points. Thats just false for anything thats not outright property ownership. Dont Miss: Hicv Vacation Package Kissimmee Fl. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Judging by everything I'm reading, nothing has changed and they are still lying. Someone's going to jail and it isn't me. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Scam Clue 5: A promotion that poses as an investment. Often, you can answer the scam-or-not question before you even see the details of a club promotion. #3. Should I contact the finance company as well to let them know we have canceled the contract? Other restrictions may apply. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Nothing has been done and calling makes it clear no one cares. He also danced around answering a lot of questions. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Desired Settlement: cancellation of contract with no negative credit report filing. Rescinding Palmera Vacation Club in Hilton Head, SC The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Palmera Vacation Club | Complaints | Better Business Bureau Profile We know of no licensing or registration requirement for companies engaged in this company's stated type of business. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Scam Clue 4: A promotion demanding that you act now or lose the deal. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Hawaii TAT Broker ID #TA-023-193-6000-01. We asked plenty of questions, figuring 4 heads were better than 2. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. They promised it would be sold in 3. We bought 3,000 points for around $13K. Can any body help me? Coral Sands Resort - Palmera Vacation Club Destination Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. View Details. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. We paid cash, so we don't have that leverage. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Business Profile for Coral Resorts - Better Business Bureau We are dedicated to delivering vacation memories that last a lifetime. I even saw some stuff abour class action lawsuits. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. A lot of robocalls are currently making this pitch. To learn more, check out our blog What is a Timeshare and How Does it Work? I am thankful that the only financial information I gave was our credit card. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Vacation Club membership. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Occidental Vacation Club Review: Barcelo/occidental vacation club is a My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. My decision to purchased was based on lies. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Fla. Theyre selling pie in the sky, and Marie Callender is better at making pies. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . We told him flat-out during the tour that we are not interested. Please let me know what happened or who to contact. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Registration as a Seller of Travel does not constitute approval by the State of California. And can't book anything. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. a 5 week time share at Island Links Resort in Hilton Head, SC. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Featured review. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. This review was chosen algorithmically as the most valued customer feedback. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. The trading power we were supposed to have with RCI was incorrect. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Palmera also has a Facebook page that we should all be posting on. Cancel.We want out of Palmera. This offer only applies to new reservations. I called the number they gave me three times to cancel the contract but no one answered. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. This is not the first time that we have had issues with getting people to respond, Desired outcome: We retained There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? This was a hassle no doubt. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Desired outcome: In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Reviews - Palmera Vacation Club Some property-based clubs claim, or at least imply, that your membership is an investment. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Palmera Vacation Club | Complaints | Better Business Bureau Profile But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. No travel service of real value is ever free. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. International Association of Better Business Bureaus. get quotes and more. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. The complaint has been investigated and resolved to the customers satisfaction. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Start a new search, then select a related item from the autosuggest. However, I cannot afford this. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. The letter is already in transit via FedEx to PCV. Scam Clue 3: A promotion claiming youve been specially selected for membership. Is this your company? Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. For a better experience, please enable JavaScript in your browser before proceeding. Pay only $199USDon your exchange fee when you book select Orlando resorts. The Palmera membership also included a Quest Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. When you buy a timeshare, its an investment in your family and quality of vacations. Fla. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Need to find a different location? Promotional discounts and offers may not apply to all properties. BBB Business Profiles may not be reproduced for sales or promotional purposes. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? more, You seem to have JavaScript disabled. NEARBY AMENITIES. Our credit is being held hostage by Palmera Time Share. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? and I fell for it. It was basically, sorry sucker attitude. Palmera Vacation Club reviews & complaints. The savings and perks are clear. This complaint was posted by a verified customer. Interested in Palmera Vacation Club? Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. 1 complaints for Palmera Vacation Club. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. This will surely increase the credibility of your complaint. Palmera Vacation Club - Timeshares / Vacation Rentals Forum All content should be genuine and unique to the guest. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. He didn't listen to anything we said at all. Claim it and get a lot of features. You can find contact details for Palmera Vacation Club above. No response. In reality, timeshares are not bad. View summaries of the complaint descriptions and responses. Read your contract for rescission and follow those directions exactly as stated. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Who do I contact? With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process.