It's something for which I am very passionate. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. I guided new employees through the onboarding process as well as continued advanced training.". The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Jayjay463 PLUS. Will it help you hone specific skills or provide expertise in new areas? Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. I can see the balance you're trying to find in this answer. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. This will lead to increased productivity and better customer service. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. The interviewer would like to hear about a time that you led a team, with a positive outcome. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. Challenge also appreciate one another. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Get a free, personalized salary estimate based on today's job market. How does the Internet help cultural diffusion happen constantly? Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. JOB ID. (8) I am angry. * Within the range, individual pay is determined using various factors, including . 22001579. Assure the interviewer that you can meet their customer service standards. Prefer some Operations experience, Food Safety: What do you like best about working here? Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Test. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. Can you tell us about a time you went above and beyond for a customer? Share the role you play and your contribution as well as what you enjoy about it. The culture fascinates me, and there is so much to learn. We value diversity in all forms and know the strength it brings. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. be impeccable with our worlds and actions. Panda Express Shift Lead Training. Talk to the interviewer about a time that this may have happened to you on the job. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. This research is also helpful because many companies will post their new openings using their social media platforms. health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. Any experience welcomed Job Description. 6 sanitizer is available 200-300ppm Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Our interview questions and answers do not represent any organization, school, or company on our site. 4. food quality Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. It doesn't have to be a formal role as a manager or supervisor. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. Learn. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. Once my manager returned she was very pleased with the progress that I made, and I was promoted. A good leader takes the initiative, listens and communicates well with others. 401K with company match As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. . I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Panda Express shift leader; Activity. 2 food on Steam Table and rice cabinet holds at 140+ You can strengthen your answer further by talking about how your degree will benefit your career path. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. Both have great qualities. For this reason, I would rate my communication skills as a 7/10. 7.keep safe closed ", "I appreciate that Panda Express has such a strong focus on cleanliness. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Do they offer innovative menu items or engaging product promotions that keep customers coming back? Don't forget to share the positive outcome. Read our Terms of Use for more information. 9 employees wash hands for at least 20 seconds We do not have advertisements on our pages but we do try to make money through paid-memberships. 1. bank desposit daily It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. Walk the interviewer through your process when it comes to making quick decisions. I appreciate your balanced approach to this question. Match. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". You're right - communication is key to being a successful leader. Ultimately . Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. I think that it is important to give back to your community, whenever possible. . My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. "I have taken Food Safety Level I, II and III. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". I am comfortable with these types of tasks. "My schedule is very open except for Monday evenings. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. I took charge for two weeks, and the experience was quite positive! In my previous position, I was responsible for counting out change at the register and balancing our daily sales. Paid Training to prepare you for success Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. We're committed to being your source for expert career guidance. 11 terms. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Full-time. Consider talking about your approach to managing team performance and disciplining/terminating employees. We offer our team members: Free meals while working at Panda. Module 1 Panda Express. As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. Talk to the interviewer about your thoughts on honesty in the workplace. Shift Leader (FT) - Panda Express - DFW Airport. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Opportunities for growth into Management positions. Everyone handles the stress and disappointment of setbacks differently. Panda Express Open House Interview Day! Flashcards. Taking the fall for a situation, to protect a co-worker, is a tricky situation. Panda Express Hourly. Job Details. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. It also allows you to see how they present themselves in front of others. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. I do have classes on Monday and Tuesday evenings. How to Answer: Why Do You Want to Work Here? ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Dont wear too much jewelry and if you have long hair wear it back. Panda Express. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. You can use your ability to explain complex processes and procedures to train new employees effectively. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. Test. Supervise other associates to ensure the store is running smoothly and effectively . I brought it up to management and we had a discussion on how to address the situation.". Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. 401K with company match Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . How do you manage the stressful times? 9.manager key- posession by pic/manager, 1. lock back door-all times To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. ", "I generally take a total of three weeks a year. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Answer dates might appear two to three weeks before they were published. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? (2) Read her letter below. Finally, reassure the interviewer you have the right skills. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Remember to review the job description and find an experiencethat relates to what they are looking for. Panda Express Hiring Process does a background check on potential employees. $26 to $36.40 Hourly. I don't enjoy setbacks, but I do take them as a learning experience. I feel this experience prepared me for a leadership role. It's been over 6 years since I've been in the industry.". Averages based on self-reported salaries. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). The typical Panda Express Shift Leader salary is US$19 per hour. Keep your answer simple. Dallas, TX 75261. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. (1) Katrina wrote her cellular phone service provider a letter. Some high school This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. ", "I have researched Panda Express a great deal, before coming in today. Thank you so much for your interest in joining our In Person Open House Interview Day. Shift Leader. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". "In my last position, I trained new hires on how to use our applicant tracking system. Email Facebook Tweet LinkedIn. ", "There are certain levels of stress in every job. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. Prefer some Operations experience, Food Safety: With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. Learn. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? (13) Please notify me of your plan. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. Of course, your posts always make me hungry! Be recognized as a world leader in people & development to be loved by our guests. Flashcards. Be true! State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. Talk to the interviewer about any areas of training that you feel you may be lacking. The Panda Way. Other than that, I am available. In that case, I will do what it takes to protect the company's reputation. Study sets, textbooks, questions. Using Interjections in Sentences. The workplace provides opportunities to be both a leader and a follower. Looking at the situation from the customer's perspective is a great place to start! "I know that you have a great social media presence and I do follow your Instagram account. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", "Yes. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. All in all, it was worth it to speak up. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. Perhaps say you would like a career in restaurant management. Employees at panda express can earn $30000 annually in the United States. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. 3/6/2022. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Posted: February 28, 2023. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! $18 to $24 Hourly. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . We like the sound of that. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. ", "I cannot recall the exact number, but I think it was around three days total. You've confirmed that you can be counted on to arrive on schedule. Overtime may be required during peak business hours. Then find a resolution and finally determine how it began in the first place.". Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Skip to main content. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. Average salary for Panda Express Shift Leader in Austin: $36,820. You can make your answer more memorable by being more specific. Help make it more accurate by adding yours. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. TCI-M2 Concepts, J.V. Module 1 Panda Express PIC Test. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Buena Park, California, United States. Talk to the interviewer about your attendance. $18 to $24 Hourly. Your input helps Glassdoor refine our pay estimates over time. It was intimidating, but I felt a rush at the same time. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. It's best, to be honest, and tell the truth whenever possible. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. ", "Could you please give me a few reasons why you like working for Panda Express?". Therefore, any date prior to 2019 might not be accurate. Edge Reading, Writing . I am comfortable with these types of tasks. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. I don't have the experience when it comes to email communication, for example.