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After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Calling customer support is useless. We then hung up. This company and the people who work here are so horrible. You have exceeded the amount of Smartpay items allowed in your cart. Estimated amount consumers saved since 1997: $15,590,010,907. You can now share news articles on your favorite social media channels. My other carrier released my number which left me with no phone for 36 hours. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! All of a sudden my phone stuck in sos mode. They are NEVER helpful and could care less about what you need done. When using this App, standard data rates may apply. I even went bought a new Sim card. I was a no show due to a soft water flooding of o I have purchased my plans by the year for long time as well. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Enter your address to check service availability for your address. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Imagine not being able to call the police? Simply let him/her know that youd like to cancel your Straight Talk service. Meanwhile, she said their is nothing wrong with my phone. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I am going to be switching to AT&T prepaid. Went to walmart to buy a hotspot to get me by. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. How Do I Check If My Balance Is Due on My Straight Talk Phone? In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. *Refer to the latest Terms and Conditions of Service at straighttalk.com. I am not alone in this and their Facebook page is full of similar issues. Wondering if a report is missing? Copyright 1997-2023, Ripoff Report. They constantly use data and can slow down the processing speed of your phone. I got the box and a 1 month data card. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. There is no spot reserved for this router, you will need to check service availability for your address. For personal use only. About 5 hours later, I had not received the label via email, so I called back. Is it possible to keep my Straight Talk phone number after canceling? When I got home to do the setup it said I had no service at my address. WebOverview of Straight Talk Wireless complaint handling. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. They lease service from AT&T, Verizon, T-Mobile or Sprint. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Transferred my friends number and now both phones are not working! We though we'd save money with Straight Talk. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. After converting to the Verizon sim, my line has shown "inactive" for weeks. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Hiding negative complaints is only a Band-Aid. Now Im sitting here on hold again for over 20 min now. I paid 130.00 for 3 months of service with these people. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Thank you, you have successfully subscribed to our newsletter! After setting the sync settings, emails will begin displaying on your phone. Please fill out the form below and we will be in touch with you ASAP. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Track data It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Where do I start! Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Calling Straight Talk back may result in you getting a representative who is able to help you. Today I was told I would only need a credit card to sign up for service. Full web sites require more data to view and browse. CROOKS! Refill with your credit card right from your device. Sign up to receive our free weekly newsletter. I am now in the process of changing carriers because of how horrible they are and continue to be. DEVASTATING to my business. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. BACKGROUND APPS: Turn off apps running in the background. Listen: OBR Straight Talk Episode 8, We Suck Again! Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. WebStraight Talk Home Internet service available in select areas. I absolutely hate Straight Talk! Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Some phones on specific plans have hotspot capabilities. Be the first one to find this review helpful. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. The phone is not within the Straight Talk Service Area Map . Please wait an additional 24 hours and try the test call again. WebStraight Talk, Inc. Press 1 for English and then 4 twice through menu prompts. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. For assistance, please contact us at 1-877-430-2355. Your Straight Talk phone uses the towers from one of these four networks. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I am beyond sick of straight talk!! There wasn't one person that I spoke with that even cared. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. That's how much they give a . Cell service is strong here. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. The company offers a wide variety of phones, including budget phones that come free with a phone plan. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Yes, you may change your Straight Talk phone number. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. He said he was not allowed to transfer the call to anyone else. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. The worst phone service ever!!!! It's the most convenient way to manage your service. So we created a free concierge service you can call at the phone number below. WebClick on the option See Balance/Service Date. Find more than 137,785 complaints| Ripoff Report There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. He just did want to do it. Other terms and conditions apply. I was forced to accept the free Verizon sim. I told all of them the error I got. They outsource all of their work to Philippines who do not know the basics of the English language. I've had problems with customers service every time I've had a issue with my service. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Service is currently available for your address. Text 611611 to check your balance, get refills and much more. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. You now have a spot reserved for Straight Talk Home Internet Service! By account information, we mean phone numbers, account numbers, login details, and more. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Still no service. You may transfer your telephone number from another company to Straight Talk. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Message and data rates may apply. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. They asked if they could call me on a different number to troubleshoot. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Original review: Feb. 1, 2023. I resisted but they insisted they needed the info and there would be no problem. I've been on the phone 4 different tech people. Have an issue or a question search the site, Need help? Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. You'll get all the information you need right on your phone! I ordered a Samsung Galaxy S10 from their website. We don't call a lot of people. This helps your unused balance roll over to the next service cycle. The latest complaint No mobile service was resolved on Jan 16, 2023. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. How Do I Purchase a Plan with Straight Talk? Phone: If you want to cancel your Straight Talk service quickly, use the phone option. But I stayed on there three hours trying to get a phone for my husband. Actual availability, coverage and speed may vary. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. I have been without service since 1/02/23. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Text 611611 to check your balance, get refills and much more. I have questions that Wal-Mart can not answer. Click "Settings" "Payments". Straight Talk will unlock phones for current and former Straight Talk customers for free. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Concerns about data usage are often reported by users. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. They refuse to credit my account and are charging me full price for another month without the service I paid for. r/StraightTalk 2 yr. ago. You must remove something in order to add this {{prodName}} to your cart. Once the app and email has been set up, an icon will appear on the applications menu. Unfortunately, they've lost our business going forward. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Privacy Policy. But they were so QUICK to take the money out of my account. Check the "Battery Use" screen to review features or functions that have been consuming your battery. She switched me over and I told the next person what happened. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. This is one of the worst experiences I've ever had with any company. Please visit our 611611 Page. All rights reserved. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Its Free to Join! > Change Credit Card or Checking Account. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. WebChat with one of our agents live. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Please refer to our privacy policy. Smart Pay items cannot be combined with other purchases. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. They also have a rewards program so you can earn points to get free monthly plans. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. RATES EXCLUDE INTERNET SERVICE. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. T-Mobile: Call 1-877-453-1304. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Click below for our Contact Information and hours of operation! Once there, you can enter your mobile number to check your Service End Date. Rates are subject to change without prior notice. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. This special promotion only allows one additional line to be added at a time. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. I called customer service multiple times only to have the call dropped each time. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. I was charged the full amount and then the next day lost phone and text service. I would leave 0 stars if I could. Get immediate Straight Talk support from HelpOwl.com. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I even asked them if I would get resistance from the store and they insured me it would be fine. Pre-order items cannot be combined with other purchases. Why Ripoff Report will not release author information! Press # three times. You will need to perform a separate checkout for the items in your cart. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Calling customer support is useless. Stole $57.98 from me. Alarms, TTY and other systems may not be compatible. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. To use this option, simply visit the Straight Talk official website. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Apparently I am not the only one with issues. How Do I Check If There's Straight Talk Coverage in My Area? Sorry you won't get any! Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Why Can't I Talk To A Real Person. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. The next step is to activate your device and redeem your plan. Straight Talk has continued to offer quality services since launching a few years ago. WebStraight Talk is committed to providing our customers the best customer service. Welcome to 611611, the text helpline. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. I will be looking for another pre pay service with hopefully much better customer service! There is a charge for this service for noncustomers. Here are 8 tips for writing great reviews. Your Privacy Choices. Companies can ask for reviews via automatic invitations. When will my cancellation request be approved? Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At this point youve probably tried calling Straight Talk Wirelesss customer service. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Current items cannot be combined with other purchases. Your phone should be active within minutes; however the activation process may take up to one hour. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. What are the reasons for cancelling the Straight Talk service? Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. It offers four different service plans with different data and storage options. Wasted half a day! Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Asked for a supervisor and was told they don't transfer calls. We will get back to you in a few minutes. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Never called . It goes against our guidelines to offer incentives for reviews. People do change cards. Calls are billed in one-minute increments. I would not go through this company again for all of king midas' silver. 2023 Trustpilot, Inc. All rights reserved. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. That dirty freaking bad customer service is awful at Straight Talk. Hopefully I can get them to unlock my sim so I can switch to something else. Great help!!! Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. HOURS OF OPERATION 7 days a week, 365 days a year. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. After installing it in my phone it said SOS for the cell signal. The 2nd person wanted me to scratch off the pin on the data card. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Subject to our Reasonable Use Policy and Terms of Service. We also ensure all reviews are published without moderation. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I told them I would like a refund. He hung up. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. At Straight Talk, you can buy phones compatible with AT&T's LTE network. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Straight Talk could never get my phone to activate. That person took my address, email address, and phone number. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Consumers want to see how a business took care of business. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. How do I cancel my Straight Talk service? 30 minutes to sync email to your phone. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! We also highlighted some reasons you might want to cancel your Straight Talk services. service. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Reduce the use of the "Live Wallpapers" (These use processing power and memory). I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Dial *#06# on your phone to find out what it is. Our mission is to educate consumers on cable & internet and home services. Yesterday we discovered that we can't call the New York State Police. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. It's now been a day and half. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. WebUnlocked phones youre bringing to Straight Talk. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. By texting keywords to 611611, you are consenting to receive response messages. Consumers love to do business with someone that can admit mistakes and state how they made improvements. With Android 4.0 and later versions, you can set a mobile data limit reminder. No international roaming allowed. Will I be able to use my existing handset when I move to Straight Talk? WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? It is affordable and I like that I could bring my own phone. Unsubscribe at any time. Here you will find answers to our most frequently asked questions!