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We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. Submit a complaint and get your issue resolved. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. When the window came in, John had Artie do the installation. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. Businesses receive ratings from homeowners through HomeAdvisor. 2023 Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. Having 27 windows replaced is no easy task. They offered to throw out our old blinds which we agreed to in a second. This equates to a 4.34 out of 5 star rating on average. See below for recent customer reviews posted to our website and social media pages. I would ask for these two installers by name if thats possible for my future replacement work! The process was quick and easy and the windows came in earlier than promised. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. Continue reading . The installation crew was also top notch. Help your neighbors make an informed decision. We had two houses done by Built-Rite Window. Installed 22 new windows, 2 entry doors, and new sliding glass door. All staff and workers were polite and respectful. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. We DO NOT remove reports. Rite Window & Bath replaced our shower and bath at a very reasonable price. Thank you Brian and rite window team. From beginning to end wonderful Continue reading . No, BUILT-RITE WINDOW CORP does not offer a senior discount. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. No hard sell. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. We went over the work when completed and Christian showed me how to work the windows for cleaning. Respectful and Courteous Continue reading . Who's crazy enough to start this website? BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. Licensing Requirements page. From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. Very professional. Please try again shortly. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. I had a good experience. Thank you Rite Window for a positive experience in a long time!!! Check, Visa, MasterCard, American Express, Discover, Financing Available. The crew were so nice and tidy when working. Perfect Installation and Cleanup Continue reading . This business is in an industry that may require professional licensing, bonding or registration. I couldn't have picked a better vinyl siding company. Family owned and operated since 1961. We look forward to helping you accomplish your home improvement goals. I felt so happy through out the whole experience. All. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. He was very respectful and reviewed what he would be doing. I was very happy with installation team. Share feedback about your experience with Rite Window. They were professional, friendly and cleaned up after themselves! Installation of 14 windows was completed in promised time frame ONE DAY ! I found every aspect of this process of window replacement easy with Rite Windows. I like working with companies where there is clear communication and no surprises. The windows are great. Family owned home improvements with high quality, low prices, full warranties and service. From the first phone call to the install everything was great. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". 2000. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. The windows we got were outstanding. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. Copyright 1997-2023, Ripoff Report. I appreciate their Informative, no pressure sales approach. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. They professionals. So the roof did become your issue to address since it was done unsatisfactorily the first time. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. Customer service was great and very helpful! Happy customer I would highly recommend Rite Window. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. Built-Rite Window consumer reviews, complaints, customer service. The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. Always pleasant and professional, excellent and workmanship! Continue reading . We are very satisfied with our new tub/shower from Rite Window & Bath. All rights reserved. No drafts this winter. Areas of Coverage: Rite Window services are available across the greater Boston metro area. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. Company was very argumentative when I told them I wasn't pleased. 2023 Windows are crystal clear and easy to use. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. some states require local or county level licensing and you should Rite window was Alright! None of the other windows had play. Rite Window is best known for providing excellent customer service and reasonable prices. 4.2 Management. I am just looking for a better understanding. Teamwork makes Rite Window great. We had a very informative salesperson! Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. From first call response was attentive and timely. Very happy with the product. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I was unaware of that was the answer we got. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. From the initial consultation to the finished installation, you'll know you're in good hands. They leave your house the way the found it (only with new windows). Thank you. She didnt try to pressure us into buying options we did not want. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. One of the frames was damaged and the installer immediately notified the office. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. Overall a great experience, sales was very low pressure, great prices. Very impressed with the quality of the window and workmanship. We highly recommended Rite Window! I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Rite Window. The entire process was smooth, easy and no surprises. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) Was hoping no further work would be needed . One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. The installers were courteous and professional and they did the job Rite. Wayne was very knowledgeable and the guys installing did such a great job for a big project. More than advertised. Hi Peter. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. The installation took just a day and the clean up was meticulous. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. The salesman was knowledgeable and helpful, someone that gave me the straight story. Report I highly recommend Built-Rite Windows. I give Rite Window my recommendation. I was pleased with the job. We had two picture windows and 8 standard replacement windows installed in October 2016. For the price we paid we are disappointed with the quality. The post above is true. My wife said the tech demonstrated how they all have play and need it for expansion. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. Reply. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). They were very good! Employment categories include: in-home sales, construction management, skilled carpenters, general labor . They were clean, covered everything up when they were working so there was minimal dust. (With no "D" or "F" grades). We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. Transparency and a Detailed Explanation Continue reading . Helpfulness Rating Date. Location. I can only pray that this is the end of this debacle ! Any mess that they made was taken care of and not a speck of debris was left behind. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. I will tell anyone I know looking for windows to call Rite Window for sure. HomeAdvisor does not I am not writing to complain or to provide a review. I had Rite Window install replacement windows (20 total) earlier this month. Their insurance Company asked me to sign off on paper work for $25.00. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. Left it as is. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Rite Window has a proven history of customer satisfaction and service. Looking for more information? They are beautiful and so easy to use/clean. All our questions were answered and we set up a time for someone to come out and show us the windows. Corporate Advocacy Program: How to repair your business reputation. Instillation was done smoothly and clean-up was impeccable ! I didn't dispute the claim. After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. The price was good for the door and the company has good customer service. Very happy with products Continue reading . Hiding negative complaints is only a Band-Aid. Rite Window installations are completed by licensed professionals. Installers were friendly and professional. whenever concerns are brought to our attention. The work was done well and they kept the house clean as they went! Will use rite window again in the future for sure. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. Rite Aid can be contacted at (615) 591-0905. Replacement windows are a bit of a misnomer though. We provide seasonal services as well as repairs and cleanings. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. The work will begin as soon as we close. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Carl and Dave were on time and did a thorough and professional job. Good installation team. A professional installation; workers respected our home and cleaned up beyond our expectations. Copyright 1997-2023 Ripoff Report. Great windows and installation Continue reading . Feel free to contact me in person. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? I wish every contractor worked the way they did. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. Highly recommend. Rite Window is proud of our record and we welcome the scrutiny. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. I don't want the money I would like them repaired or replaced. I do not know why it would be. Installers were excellent! Enter a zip code and get matched to businesses near you. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! Consumers want to see how a business took care of business. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Your opinion matters! If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. They were both friendly and very professional. Knowledgeable about their job. We will be purchasing this home and we are not asking for any work to take place until after closing. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. All went smoothly from Showroom to installation. They installed some windows and vinyl siding on my home. This is a top notch company. We love being able to have a cross breeze in our living room again. Very detail oriented and kept my property clean. This equates to a 4.34 out of 5 star rating on average. Clean, efficient, professional and knowledgeable. We understand your dissatisfaction with this policy, and again we apologize. BBB Business Profiles are subject to change at any time. Previous windows had major condensation problem to the point of freezing. They are available in a wide range of styles to suit your budget and tastes.