Hi Claire & Craig, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. The build quality is great and the snags are very small. Wainhomes offer no customer service - expect a upsetting, stressful, disheartening experience if you do any business with them. We make sure every step of the journey is a good experience for you. Also, he keep to visit us if anything need to help.Jade and Paul let us have confidence to buy Wain Homes new build! Land Director @ Wainhomes (North West) Ltd; Senior Land Manager @ WAINHOMES (NORTH WEST) LIMITED; see more Strategic Land Buyer @ Wain Estates; see less Education. Francesca, Simon and Mark have always demonstrated a helpful , positive and cheerful attitude which is greatly appreciated.Thank you Jo. A faulty window or door lock compromises your security and safety, so we treat it as an emergency and aim to send a qualified tradesperson as soon as possible. Hi Lianne, we'll make sure your feedback is passed on to the team at Crown Point, so thank you for taking the time to share your experience. Failure of the central heating system, including the programmer and hot water at any time of year. Easy access to everything you need to make your city or countryside life flow. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We take all feedback we receive seriously and would like the opportunity to look into this further. I would like to receive updates from Wain Homes on this development or others nearby. I had a wainhomes rep out to take a look, promised it would be sorted. Developers Wain-homes Ltd, first submitted a controversial planning . Hi Jo, thank you for taking the time to share your experience. There's patches where the tape is coming away, massive shrinkage gaps, spots that have barely seen paint.All been flagged up, all promised to be resolved, nothing actually done. Whatever youre looking for, were here to help. Many thanks, Wain Homes. WAIN HOMES (NORTH WEST) LIMITED Company number 04978580 Follow this company File for this company Overview Filing history People Charges More Officers Persons with significant control Filter. Also, he keep to visit us if anything need to help.Jade and Paul let us have confidence to buy Wain Homes new build! LANGTREE PROPERTY COMPANY LIMITED. All the best, Wain Homes social media team. They've sent out the door company to reseal around the doors multiple times. Companies can ask for reviews via automatic invitations. Kind regards, Wain Homes. due by TikTok video from Wain Homes (@wainhomes): "Bedroom Goals #wainhomes #wainhomeshouse #homeaccount #northwest #newbuild #southwest #severnvalley #westmidlands #showhome #bedroom #inspiration #interiordesign #fyp #foryourpage #bedrooms #bedrooms #bedroomgoals". All the best, Wain Homes. Ignorant and unhelpful - Been living in my property nearly 2 years now and been asking Wain homes to repair things and make things right, I've tried to email, speak to the site manager and call but nothing has been resolved. The purchase process ran smoothly, with everything explained to us fully by Cheryl who was based at Linley Grange and who conducted everything in a very professional manner. Find out how we combat fake reviews. In extremely cold weather conditions where its below -3C, we advise that you run your heating continuously. Wain Homes colleague. Wain Homes (North West), Kelburn Court, Daten Park, Birchwood, Warrington, WA3 6UTEmail: CustomerCarenw@wainhomes.co.uk, Wain Homes (Severn Valley), 1st Floor, Building 2, Great Park Court, Almondsbury Business Park, Bristol BS32 4PYEmail: CustomerCaresv@wainhomes.co.uk, Wain Homes (South West), Unit 2, Exeter International Office Park, Clyst Honiton, Exeter, Devon EX5 2HLEmail: CustomerCaresw@wainhomes.co.uk. We hope to hear from you soon. Gloucestershire. It has taken years . The customer service and response from Wainhomes has been awful.They maintain the land around our house and have failed despite several requests to fix part of the fencing that was damaged over a year ago due to severe weather damage. We will only ever contact you in ways that you have agreed to. If you're looking to cut down on your household bills and reduce your carbon emissions, then a new build may be for you. He is professional and we're happy with him. We also use additional cookies to help us understand how you use the site and make improvements. The recent bad weather has made the situation worse and given that this is a family estate with young children it is vital that this is repaired. Dave the Site Manager, has gone the extra mile to make sure everything on our snag list was rectified. Excellent service from buying the house to moving in, felt well looked after by the team, especially Anita and Wayne. When a leak cant be contained and is causing damage, locate the stop tap (you will be shown the location during your home demonstration) and turn off the water supply into your property. I highly doubt Id buy a new build Wainhomes house in future for this reason alone! It's ruined the skirting boards and the plasterboard. I have been keeping in contact with Kim working at Carrington the Place and she has been amazing, shes totally put my mind at ease about the whole process. You've rejected analytics cookies. But on my 4th try, I got through to Hannah, with whom I had spoken before, and she very calmly and professionally reassured me that it was all in hand, and in fact by the end of the call had sent me the information I needed (a certificate). Hi, thank you for sharing your thoughts. Although the house itself is great with all initial new build problems addressed in a timely and fair manner, We are approaching 7+ years and the estates main access is still incomplete. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. We absolutely love our new home and cannot wait to make new memories, thank you Sue & Phil Brookhouse. might seem minor but its very frustrating and Wain Homes don't seem to be bothered to resolve (typical attitude after they have your money) - I have sent Wain Homes my details via trustpilot for further discussion. North West. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Well make sure your feedback is passed on to the team at Waterside Meadows. Cheshire. We also use additional cookies to help us understand how you use the site and make improvements. Customer Support; Find a home. Location Warrington, Warrington, United Kingdom Work Group Operations Director @ Wain Group Limited Managing Director @ Wainhomes North West Deputy Managing Director @ Wainhomes Nw see more Education University of Central Lancashire Bachelor of Science 1989 - 1994 Skills Land Acquisition Affordable Housing Residential Peter Barlow Email Address Thanks so much! Anyone can write a Trustpilot review. to get the jobs finished in a timely manner. GB. Thanks Shaun and Martin for all the support. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). 30 others named Emma Grundy are on LinkedIn See others named . There are some good lads on this site. It's ruined the skirting boards and the plasterboard. We will keep your personal data safe and will never pass it on to any third party. During office hours (Monday to Friday between 8.30am and 5pm) call us on: North West: 01925 885400 Severn Valley: 0117 374 4300 South West: 01392 448900 For out of hours (weekdays after 5pm, weekends or bank holidays) call our 24 hour Customer Care Helpline on: North West: 0345 601 3270 Severn Valley: 0345 366 9917 South West: 0345 601 3594 This was reported to Sam at customercare who was always on hand to answer calls and respond to emails concerning the issue and if it had been resolved. Suggested companies are based on peoples browsing tendencies. Hi Justin, thank you for sharing your thoughts. Thank you to all of the team, and especially Jodie who has helped us through the sales process. Excellent advice from Jade sale manager , she went that extra mile was extremely professional calm and explained everything.Paul site manager, also outstanding, the few snags we found were corrected within 72 hours.Crown Point is definitely a great build , if you want a house here Id move quickly! Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. Open all windows to ventilate your home and contact your gas supplier immediately. We use dedicated people and clever technology to safeguard our platform. MH. Hi Daniel, thank you for taking the time to share your experience, we'll make sure your feedback is passed on to the team at The Paddocks. I would like to say a massive thank you to Cheryl, Rob and Chris for making our move as stress free as possible and I would highly recommend Them to anyone wishing to purchase a new home on the Waterside Meadows development. After completing our snag list after moving into our new home on Talbot Manor, we have received excellent service. Our Customer Care Manager will respond to your complaint within 10 calendar days. !I was really interested in a plot on their Waterside Meadows Development so I booked an appointment to go and speak with Cheryl, the salesperson. Simon has patiently answered my many questions and went over and beyond helping me in tasks that I suspect are outside of his job description ( including helping me put up my outside Christmas Reindeer ) Mark then was key in sorting out the snags , many of which he completed himself. We use dedicated people and clever technology to safeguard our platform. Construction & Manufacturing Contractors & Consultants Construction Company Wainhomes Reviews 579 Great 4.1 In the Construction Companycategory www.wainhomes.net Visit this website WAINHOMES (NORTH WEST) LIMITED Jan 2020 - Present3 years Warrington, United Kingdom Keepmoat Homes 2 years Sales Director Mar 2019 - Jan 202011 months North West Head Of Sales Feb 2018 -. Many thanks, Wain Homes. Total loss of electricity throughout the property, which cannot be rectified by resetting the meter trip switch. The Cornish stone above our rendering had iron oxide running out of it down the render. We wish you all the best in your new home. Thank you for taking the time to share your thoughts, we'll make sure your feedback is passed on to the team at Crown Point. If you spend so much on a product you expect to be given a good service from the very beginning and for everything to be explained fully with your question answered. Well make sure your feedback is passed on to the team. Get in touch in the way that suits you and well promptly answer your questions and queries. He encouraged us to use their mortgage advisor, and thank goodness we heeded that advice..(they turned out to be much better than ours) .Pleasant experience with the mortgage advisors (WiseOne) Andrew Charters took over and saw us through the completion. This is just a sample of some of the issues. Miraculously, the following Monday the plot was released for sale. Kind regards, Wain Homes. We take all feedback we receive seriously and would like the opportunity to look into this further. If you're in, we've also got apprenticeships in construction, commercial, technical and finance. If youre in, weve also got apprenticeships in construction, commercial, technical and finance. We hope to hear from you soon. Its not an emergency if you and your home are safe and not in any immediate danger. act 64e pdf. 2023 Trustpilot A/S. to get the jobs finished in a timely manner. Call our Customer Care Team during office hours and well arrange to visit your home to investigate the problem. We can honestly say that the whole process was dealt with professionally and without stress. Kind regards, Wain Homes. Wainhomes is currently constructing phase two of the Cheerbrook Gardens development on this land. The site management is run exceptionally well, all snagging was promptly dealt with and the overall build was of very high quality. We wish you all the best in your new home. Customer satisfaction is our top priority however, our Customer Care policy does not afford greater priority to issues raised on social media. Sales Enquiry Customer Service Enquiry. Our Customer Care Team will acknowledge your complaint within 5 calendar days and provide a response within 10 calendar days. Recently purchased mine and my partners first home together in Cat ith window estate in Standish. 5* member of staff that Wain homes should be proud to have! Absolutely love our new home. Today he listened to many concerns Ive had and reassured me personally that he will help where he can. All the best, Wain Homes social media team. We take all feedback we receive seriously and would like the opportunity to look into this further. Wain Homes (North West), Kelburn Court, Daten Park, Birchwood, Warrington, WA3 6UT Email: CustomerCarenw@wainhomes.co.uk Severn Valley Wain Homes (Severn Valley), 1st Floor, Building 2, Great Park Court, Almondsbury Business Park, Bristol BS32 4PY Email: CustomerCaresv@wainhomes.co.uk South West We use necessary cookies to make our site work. Hi, thank you for sharing your thoughts. Hi Lianne, we'll make sure your feedback is passed on to the team at Crown Point, so thank you for taking the time to share your experience. When the shower is switched on its sounds like hailstones hitting an old conservatory glass roof, to which we are told there is nothing they are willing to do as NHBC states they dnt have to do anything regarding the noise, all they need to do is leift the shower tray and put it on legs or insulate underneathe it which is what they used to do till they decided to modernise it.. unless you want a very noisy living room where you cant watch TV in peace as someones in the shower dont buy.They service from them has been shocking they expect you to take time of work to babysit there contractors and then they dont even turn up but no one cares youve just wasted a days leave.. Get in touch in the way that suits you and well promptly answer your questions and queries. 7462998723 (07462998723) Who called me from phone number 074 6299 8723 . We will only ever contact you in ways that you have agreed to. Dave and his team worked through our list and all the jobs were completed to a high standard. I reported a leak at our rear patio door months ago. We are very happy with our new home and really appreciate the lengths Dave went to (and his patience!) Get Richard Chamberlain's email address (r*****@wainhomes.co.uk) and phone number at RocketReach. This should be headed 'Stage Three Complaint'. We use cookies to make our services work and collect analytics information. We have been in our house since December and couldnt have hoped for a more supportive site team, Paul has been very helpful and proactive, the snags were all addressed and he always makes time to listen attentively. I had a wainhomes rep out to take a look, promised it would be sorted. Locations for living Easy access to everything you need to make your city or countryside life flow. due by 11 December 2023, for WAIN HOMES (NORTH WEST) LIMITED (04978580), 41202 - Construction of domestic buildings, Companies House does not verify the accuracy of the information filed, 13 Jan 2009 - We moved onto the Paddocks estate in Preston in 2020. All the best, Wain Homes. If the water is running into an electrical fitting, turn off the electricity supply at the consumer unit. All the best, Wain Homes social media team. We also use additional cookies to help us understand how you use the site and make improvements. We take all feedback we receive seriously and would like the opportunity to look into this further. simon henderson net worth; carving fork with guard sabatier; fifa 19 career mode best players under 500k Welcome to Called.co.uk Visit our GDPR / Privacy Notice page to see what we do with your information. It is an emergency if any loss of roof or ridge tiles have damaged your home and allowing water to get into your electrical system. You can change your cookie settings at any time. We will keep your personal data safe and will never pass it on to any third party. Hi Lindsay, thank you for taking the time to share your experience. All the best, Wain Homes. Dave the Site Manager, has gone the extra mile to make sure everything on our snag list was rectified. We were treated with respect and the whole experience has been stress free. Hannah is excellent: empathic, honest and friendly. Although the house itself is great with all initial new build problems addressed in a timely and fair manner, We are approaching 7+ years and the estates main access is still incomplete. All complaints must be received in writing by letter or email to your Regional Office Address or by email to your Regional Customer Care Team. We wish you all the best in your new home. These will only be set if you accept. Tell me more All about You Putting you first Get in touch in the way that suits you and well promptly answer your questions and queries. All the boarding fencing have collapsed - including a section that surrounds a play ground making it very unsafe. We understand our North West Customer Care team have been in touch with you regarding the outstanding issues. Malcolm Hodgett. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Well make sure your feedback is passed on to the team. We will keep your personal data safe and will never pass it on to any third party. A very stress-free process start to finish. Either way it is unacceptable to be living here FOR SEVEN YEARS on an unfinished development with no firm completion date. We do everything we can to deal with our customers in a fair and responsible way. Wain Homes Lawton Green The site management is run exceptionally well, all snagging was promptly dealt with and the overall build was of very high quality. We take all feedback we receive seriously and would like the opportunity to look into this further. Thats why youre also moving in with a 10 year NHBC Buildmark warranty with the first 2 years covered directly by Wain Homes and a detailed guide to your new home. Any questions/concerns I had were dealt with straight away and the after care has been excellent. We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. Find out how we combat fake reviews. There's patches where the tape is coming away, massive shrinkage gaps, spots that have barely seen paint.All been flagged up, all promised to be resolved, nothing actually done. by June 7, 2022. Wainhomes technician Paul goes above and beyond. Wainhomes (Severn Valley) Limited Brimsham Green and King Edmund linked sixth form About Knowledge of UK law..working with Legal Executives, Solicitors and helping to train Legal advisors on IT. We use dedicated people and clever technology to safeguard our platform. we have had scaffolding up, putting it right for 4 months. wainhomes customer care north west Some of my expressions here. And if they do, were here to help with that too. In order for a complaint to progress, you must follow this process. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Appalling communication.And also, the external render is terrible. | Read 501-520 Reviews out of 595 Absolutely horrendous aftercare. We also had a follow up call from Sam to check if everything was ok, which was most appreciated.If you do need to contact customer care at Wainehomes, be sure to try and deal through Sam, she is a credit to them. sweet and sour sauce bbc; critical healing and metal spirit daruma hibachi menu wainhomes customer care north west. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We moved in before Christmas and has a few issues which they have sorted as soon as they possibly could. There have been no major issues so far and any little snags I noticed were actioned straight away. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. funeral tributes wairarapa. South East: Redrow House 6-12 Talbot Lane . Hi Fiona, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. We will keep your personal data safe and will never pass it on to any third party. Again going over and beyond what I would have expected. Hi Liam, thank you for choosing Wain Homes and for sharing your feedback with us. For more information see our, Your full name, address, telephone number and email, Nature of complaint and department it involves. Were proud to do things in a considered way thats right for everyone. She was cheerful and polite and answered all questions I had about the property without hesitation.During reservation of the property she outlined everything clearly and made sure I understood my rights as a buyer and all of the paperwork we had to go through. (personal blog) palatine road manchester street view. All complaints must contain the following information: Please follow our formal 3 step process to get in touch with the right people at the right time, so they can fully investigate and respond to your complaint. All our applicants and colleagues are treated fairly and respectfully, regardless of any protected characteristic/s. We hope to hear from you soon. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. 30 June 2023, Last accounts made up to For more information see our Cookies page. The overall quality of the home and the service provided by Wain homes has been fantastic, I would highly recommend them to anyone looking for a new build property! Select. The couple of issues we have found have been dealt with immediately and without question or hesitation. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. They maintain the land around our house and have failed despite several requests to fix part of the fencing that was damaged over a year ago due to severe weather damage. Your Wain Home comes with a 10 year NHBC Buildmark warranty, the first 2 years of which are covered directly by Wain Homes. Its seen as an emergency when the blocked toilet is the only toilet in the house. Join to view profile Wain Homes. Simon has patiently answered my many questions and went over and beyond helping me in tasks that I suspect are outside of his job description ( including helping me put up my outside Christmas Reindeer ) Mark then was key in sorting out the snags , many of which he completed himself. All the best, Wain Homes social media team. Hi Daz, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Rubbish! Many thanks, Wain Homes. Thank you Hannah. Find by region. Sometimes things go wrong. this is not the house we paid for, We will never be able to sell it like this. Sorry, we could not find the page you were looking for. You can also report the fake account. Kim has been helpful, professional and friendly during a daunting time. Lancashire. Visit our GDPR / Privacy Notice page to see what we do with your information. For more information see our Cookies page. Site mangers James and Ian at heathfields at lowton cannot do enough for us. I reported a leak at our rear patio door months ago. They claim the Wainhomes property in Honeymead Meadows, South Molton, was riddled with faults including leaky windows, blocked drains, warped floors and even unpainted walls when they arrived.. North East Rapier House Colima Avenue Sunderland Tyne And Wear SR5 3XB T: 01915 165 400 North Yorkshire Taylor Wimpey House, Lockheed Court Preston Farm Industrial Estate All the best, Wain Homes social media team. He dealt with complaints promptly and efficiently. Any minor issues have been dealt with efficiently. he's very reassuring as well All the staff we've dealt with keep encouraging us to ask for any issues we need sorting or looking in toOverall, we're very happy with Wainhomes, we'll buy from them again in the future. Whether youre just starting out in the industry or looking to make the next move up, we want you to be in.
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