Storage and retention of User information, The Student Online Personal Information Protection Act, California AB 1584 Privacy of Pupil Records: 3rd-Party Digital Storage & Education Software (California Education Code section 49073.1). I also contested the charges. The Childrens Online Privacy Protection Act, The Family Education Rights and Protection Act. You can choose to stop receiving marketing emails from us by following the instructions contained in these emails., To deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. For information on how consumers can ask questions or file complaints related to Prodigys Privacy Policy and practices, please email COPPAPrivacy@ikeepsafe.org. Start by visiting the, https://forums.att.com/t5/Email-Internet-Security/Cancel-dial-up-service-and-keep-email-address-active-open-portal/m-p/3925870#M19164, Your Privacy IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE THE SERVICES.. 8 templates to help your new customers use your product or service. Entertaining and motivating original stories to help move your visions forward. (Service contract involving sequential performance for instruction, training or assistance). Where a Service has a fee, you must use either a credit card or other acceptable or approved payment method (such as through a third-party app store, when you purchase a Service through our app) to activate and maintain that Service. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Now all I do in prodigy every day is spin the wheels. These advertisements are first-party and contextual: that is, advertisements are only for Prodigys Services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Prodigy game or on similar factors that apply to all Student Users. Free and premium plans, Customer service software. like Bruceton Mills, WV, Kingwood, WV or Terra Alta, WV If they could dial back the consumerism and the constant pressure - on Children - to get a membership this would be an excellent game. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ProdigyGame.com, Website: Visit Prodigy Math Game Website, https://www.prodigygame.com/main-en/privacy-policy/, https://www.prodigygame.com/main-en/terms-and-conditions/. We share User information with third parties as follows: As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not direct to Student Users to deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. Hours on phone with AT&T customer service, they tell me to wait 24 hours and they would call me back, no one called. You will be responsible for the fees and all applicable taxes for any Service ordered. Prodigy cannot guarantee the security and safety of the Services given the nature of the Internet and the persistence of bad actors. Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. By using Prodigys Services, you expressly relieve and hold us harmless from any and all liability arising from your use of any Third-Party service(s). Any survey, inquiries or request for Feedback is optional and will not prevent access to or impede the Services. The child playing the games focus distinctly shifts from fun math review to buying pets, hairstyles and things (and then arguing with parents over purchasing a membership). To learn more about how to align teams within an inbound organization to achieve massive growth, pick up a copy of Inbound Organization: How to Build and Strengthen Your Company's Future Using Inbound Principles now. Prodigy Careers and Employment in US | Indeed.com Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. charges, at the number provided above. Where a U.S.-based Teacher User agrees to this Agreement on behalf of their educational institution, Prodigy agrees that it is under the direct control of the educational institution with regard to that institutions Students personally identifiable information as defined under the Family Educational Rights and Privacy Act (FERPA), except to the extent that a Student is linked with a Parent User who then will have the ability to consent to further use of the Students personally identifiable information. This information could include, but is not limited to, data on which activities a Student completes, the number of questions answered correctly or incorrectly, where the Student is in the curriculum, and time taken to answer questions. (Technology is key here to making this happen. My card had expired and I needed to update that. Nature, Limitations, and Location of Alternative Dispute Resolution. For Parent Users with a paid membership, we may also collect payment information. Also, while I was on the phone with the dialup billing people at 2598, I asked for a tech support number for prodigy accounts. Work Hours: Monday thru Thursday, 2:00pm to 6:00pm, hours are flexible. 30 Mbps, Download speeds up to: Free and premium plans, Sales CRM software. Whoever answers the phone can help you. Where the fee is a subscription, we may, in our sole discretion, change the fee to be charged for your next subscription period, provided we first notify you by email in accordance with applicable law. We may present contextual references to, or advertisements for, our paid membership option to Users while they are using the Services, including Student Users when playing the Prodigy game either at home or in a school setting.. and can you open the ice tower?i also want epics and the trailmasters gear.pleaseeeeeeeeeee. (903) 641-8377. Reviews. Unless otherwise expressly stated in the policies applicable to a Service, any fees paid for Services are non-refundable, to the fullest extent permitted by law. Where you have instructed us to, for example to support inquiries either at your direction or with your informed consent. Models and delivers a distinctive and delightful customer experience.Registers sales on assignedSee this and similar jobs on LinkedIn. If the Student is linked to a Parent or other Teacher, we will retain the link to the Parent or other Teacher to allow them to continue to oversee the Students use of that account. To inform or support the consideration, negotiation, or completion of a possible merger, sale, financing or transfer of all or a portion of our business to another entity. Prodigi is available at this address. Same issue since 6/5/2019. And customers have much higher expectations than ever of the teams helping them: They don't want to sit through ads, they want you to serve them up the information they need. BY USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, WHICH IS A CONTRACT BETWEEN YOU AND PRODIGY EDUCATION INC. Need to cancel cant get anyone to help? You understand all information transmitted through the Services is the sole responsibility of the User from which such content originated and Prodigy is not and cannot be held liable for errors or omissions in any User Content. i want to cancel my enrollment have been trying for months I understand that consent is not a condition of purchase. The reason I maintained the dial-up service is that I thought I needed it in order to access my prodigy.net emails. We will charge your credit card (or the other method of payment initially used by you) each year, month or other applicable period (depending on the payment term that you selected) for the then-current applicable price. i am being charged 14.99 every month Choices. How is the interest rate and admin fee calculated? Oops! OR Create an Account Let's get started with your phone number Saturday: 10AM - 9PM ET (7AM - 6PM PT) The average Prodigy salary ranges from approximately $36,667 per year for Inspector to $138,593 per year for Account Director. Contact Us | Progyny Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these photosensitive epileptic seizures while playing video games.You and your Students should immediately stop playing and consult a doctor if you or they experience any symptoms such as lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. Prodigy Learning is a multi-award winning global EdTech business, providing digital skills certifications and learning solutions for Microsoft and other technologies. For Prodigy to provide the Services, you hereby grant to Prodigy a limited, non-exclusive, sublicensable, worldwide, royalty-free, and transferable right and license to, whether the User Content is in storage or in transit: (i) use, host, copy, store, distribute, publicly perform and display, publish (in whole or in part), modify, and create derivative works from (such as changes we make so your User Content functions appropriately with the Services) such User Content; (ii) create, use, and disclose metrics and analytics regarding User Content; and (iii) process User Content to improve the Services, develop products, engage in research, provide personally relevant services, or other lawful purposes. In resolving the Dispute, the arbitrator will consider applicable law, the provisions of this Agreement, and any facts based upon the record and no other basis, and will issue a reasoned decision. In certain circumstances, you may give us permission to access your information from some of these services offered by third parties. A. Both parties agree this Agreement is the complete and exclusive statement of the mutual understanding relating to the subject matter of this Agreement, and all modifications must be in writing signed by both parties, except as otherwise provided herein. You will rely on Yahoo for tech support (good luck with that). You and Prodigy agree that any dispute, controversy, or claim under any legal theory, including but not limited to any federal or state statutory claims, common law claims, including those based in tort, fraud, misrepresentation, or contract, arising out of or relating in any way to the Services or these Terms or the breach, termination, enforcement, interpretation, formation, or the validity thereof, and the issue of arbitrability (collectively, the Dispute), you and Prodigy agree to the following resolution process. Prodigy will jointly comply with FERPA, along with the educational institution, by complying with requests from the educational institutions and relevant Teacher, Parent, and Student Users, as applicable, to access, correct, and disclose Student personally identifiable information in accordance with this Agreement and the Privacy Policy. When you have great customer service, customer interactions are often very memorable. Its a shame because the kids do love iteven without membership. Your real card info stays hidden. Dec 28 2022. Gone are the days when salespeople could close a deal and never speak to the customer again. Thank you. Share your experience to help other users. Contact Prodigy Diabetes Care for more information. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. We use industry-standard SSL encryption when collecting or transferring your information. AT&T Customer Service - Phone Numbers & Live Chat This is a great service. When a correction, deletion or other change to Student User personal information is requested and validated, Prodigy will effect the change as soon as reasonably practicable and in accordance with privacy laws.. Explore plans below I hope this helps the multitudes because it took me wayyyyyyy tooooooo long to finally find someone who knew what I was talking about. Students are assigned a unique username based on their first name, last initial, and an assigned number, which is used to log in but is not visible to other Users except for that Students linked Parents and/or Teachers. 1/28/13 dialed 866-435-3264 and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! Customer success is a proactive function of customer service. Users rights regarding their information, 6. iKeepSafe and Prodigys work on childrens information privacy, 7. Mailing Address: Prodigy Diabetes Care, LLC. These customers will share your content, be more malleable and understanding when it comes to product issues or pricing changes, and they'll recommend you to their family and friends. Please contact me Joanna Johnstone at 630-269-9780. THIS AGREEMENT CONTAINS A PROVISION THAT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH PRODIGY ON AN INDIVIDUAL BASIS AND THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. Select Memberships. Key pieces of the game are unavailable until a membership is purchased, and they even go so far as to not allow you to wear or use armor you have earned because you are not a member. If you do so, we will endeavor to close your account as soon as possible; regardless, we will not charge you for another subscription period if you cancel your subscription prior to its renewal date. I hope this info helps you or anyone else who is trying to find out about prodigy.net accounts. I did NOT subscribe to Prodigy Games. That number is 1-866-410-2604. We may obtain information about you or your use of the Services from third parties and sources, such as our vendors, like single sign-on providers you can use to log into the Services, web hosting providers, analytics providers, or advertisers. When a Teacher creates a Champions Club account, the User provides their full name, email address and a password for their account. Prodigy may also collect information regarding Student Users associated with Parents for purposes of linking the Student and Parent accounts. For some reason, I'm still being charged for their subscription, and they haven't used the product for 3 months. Yep..thats right, I spin the wheels waiting to get the aquarium house furniture item or one of the sparkle pets. Convenient, helpful and great customer service! Availability By City & State. You can contact us at 1-800-243-2636 to activate your meter warranty or ask questions regarding your meter or other topics which you may need assistance. A Teacher User affiliated with an educational institution must have the approval of the institution before using Prodigy with its Students, and is responsible for obtaining any necessary approvals from their educational institution and Parents required to use and provide information through the Services.. Email us The lady told me that they lowered the price to keep only the email address to the $7.95. x colorado public utilities commission notice. BEWARE OF THIS COMPANY!!!!!! When writing your review, please support your rating with specific, detailed reasoning. In this blog post, we'll review the ways sales and customer service teams need to align -- and which team is responsible for which part of that alignment. What does the information in my loan offer mean? We process personal information on the following legal bases: Note, the information we collect may be transferred, stored and processed in Canada and the United States or any other country where we or our processors maintain offices. Free and premium plans. A very small percentage of people may experience a seizure when exposed to certain visual images, including flashing lights or patterns that may appear in video games or other online activities. Small Claims Matters Are Excluded. Read about optimizing the sales to service handoff process next. Contents: Plans & Pricing. Since they maintain a personal connection with your customer base each possesses valuable insights that can assist the other. This Privacy Policy describes the way in which Prodigy Education Inc. (Prodigy, we or us) collects, uses, discloses, and safeguards personal information provided to us by students, parents, guardians, teachers and others (collectively Users or you) when they play our Games or use our website, downloadable apps, or other services we provide at prodigygame.com or any other location that links to this Privacy Policy (collectively referred to as the Services). Those people had no idea what prodigy was - even when speaking to their supervisor. You agree in the event one of our payment processors experiences a data breach affecting your information through no fault of Prodigy, Prodigy will in no way be responsible or liable to you for any such breach. When you access the Services through third-party platforms, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy. Please keep in mind that any information provided to us by a third party may also be subject to that third partys privacy policy. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. The promise of value must align with what the inbound service and success teams manage, so the buyer's expectations are met.". Something went wrong and the NDT test didn't load! I have canceled this charge with my bank. All fees are payable in accordance with the payment terms in effect when payment is due. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Is that possible? Note: This speed test can be used to test any internet provider, not in a Prodigi service area For all purposes of this Agreement, the parties consent to the exclusive jurisdiction and venue in the courts of Quebec in the Judicial District of Montreal. Name Email Address Account PIN Subject Message Contact UsTerms and Conditions 2022 Copyright by Prodigy Solutions Inc. For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students. If you sign up or register through a trial, promotional, or discount event, your rights of use will be subject to and limited by the terms of the trial, promotion, or discount offer and will terminate or renew in accordance with the terms of the offer or any additional terms communicated related to the trial, promotion, or discount offer. I am locked out. Customer service reps, meanwhile, should document their interactions with customers to help them keep track of the different conversations and emails taking place over the course of their day, and in order to make it transparent across their team in case they need to collaborate with other specialists to solve customer issues. Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Game or other areas of the Services directed to Students. I DO NOT WORK FOR PODIGY. Hacking or harming the Services is prohibited. You also have a right to lodge a complaint with your local data protection regulator. I explained wanting to keep address but cancel dialup -> reply = no problem. If you encountered any resistance over the course of the sales process that you think could impact the future relationship between a customer and your counterpart on the customer service team, let the customer service rep know as soon as possible so there aren't any future surprises. If the arbitrator decides that applicable law precludes enforcement of any of this arbitration agreements limitations as to a particular claim for relief, then that claim (and only that claim) shall be severed from the arbitration and may be brought in court. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. If you want your EXACT email address, you MUST pay the $7.95 per month. This arbitration agreement will not apply to any legal action taken by either party to seek an injunction or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a partys copyrights, trademarks, trade secrets, patents, or other intellectual property rights. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to this Agreement. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. Subscriptions remain valid until canceled or terminated, in accordance with this Agreement, and therefore are not subject to renewal per se. (b) the less of the following 2 sums: $50, or a sum representing not more than 10% of the price of the services that were not rendered to the consumer. WHERE A JURISDICTION DOES NOT ALLOW LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS MAY NOT APPLY TO YOU. My child does not have prodigy. Went there and all looks like it should work out fine. To the fullest extent permitted by applicable law, Prodigy may amend, in whole or in part, the following sections of these Terms: (i) Amendments, (ii) User accounts, (iii) Use of the services, (iv) Prohibited Conduct, (v) Acceptable use and code of conduct, (vi) Fees, payment and renewing subscriptions, (vii) Prodigy content and intellectual property rights, (viii) Important health warning about photosensitive seizures, (ix) Privacy, (x) Advertising, (xi) Third-party services, (xii) Governing law, (xiii) Arbitration and dispute resolution; class action waiver (xiv) Indemnity, (xv) Warranty disclaimer, (xvi) Limitation of liability, (xvii) Termination, (xviii) Miscellaneous, (xix) Contact. We collect information about Student Users when the Student creates an account directly with us or when the Student User account is created by a Parent or Teacher. Which schools do you support? If we make any changes that materially change the ways we process or protect your information going forward, we will provide additional notification of changes. Specifically, you agree that you will not (i) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other User; (ii) use the Services to violate computer or network security measures, transfer or store illegal material (including threatening or obscene material), or engage in any kind of illegal activity; (iii) use any automated or non-automated system, including but not limited to spiders, robots, offline readers, scrapers, etc., to copy, distribute, disclose, or access the Services, interfere with the proper working of the Services or place an unreasonable load on the Services infrastructure; (iv) run or activate Maillist, Listserv, or any form of auto-responder or spam on the Services; (v) attempt to interfere with or decipher any transmissions to or from the servers running the Services; (vi) transmit any malicious software agents through the Services; (vii) use the Services for any commercial solicitation purposes; (viii) interfere with the proper working of the Services; (ix) bypass the measures used by Prodigy to prevent or restrict access to the Services. We may also impose limits on certain services and/or features or restrict your access to parts or all of the Services, in our sole discretion and without notice.. I will not pay any charges from Prodigy Games. We reserve all rights not expressly granted to you in the Services and the Prodigy Content (as defined below). The arbitrators decision must consist of a written statement stating the disposition of each claim of the Dispute and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. Please visit https://forums.att.com/t5/Email-Internet-Security/Cancel-dial-up-service-and-keep-email-address-active-open-portal/m-p/3925870#M19164 for more information on keeping your email after cancelling service! You agree Prodigy shall not be responsible or liable for any loss or damage incurred as the result of any such dealings.
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