I was very scared that they will frighten my daughter and neighbors. |. Fast service. There is no any information about the financing by Pentagon Credit Union. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. 3.7. Those sold cars are still being advertised. 1 mile away. which was weird because I dropped of the car. Very informative. For more specific results for "merlex-auto-group". As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Search job openings at Unique Auto Import. I left with a Mercedes certified vehicle that has all of the bells & whistles. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! BBB Business Profiles are subject to change at any time. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Jason and Walter treated me with kindness and respect. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. This is IMPORTANT! Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Was told I signed sold as is and that I didnt purchase warranty. She indicated she would get with him to check the status. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Some of the employees are rude and not helpful. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. They told us the car was on the lot, but upon arrival, the car was no longer at their location. I have no idea who it is. Call no one call you back but before I bought car everybody from there company blowing my phone up. DO NOT TRUST RAY! Initially I showed him a car that Id settle for but wasnt in love with. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Bully there way in and steal your home. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Beware! Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. The case status is Other. pay could be better. N/A. Sales hours: 10:00am to 8:00pm. We've either got it - or we can get it. 1492 customer reviews of Merlex Auto Group. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Terrible experience with them. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Sales (571) 200-0879. They have hidden fees. Got a particular new car in mind? Gave me numbers on the phone. 1105 N GLEBE RD, ARLINGTON, VA 22201. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. BEAUTIFUL CAR WITH LOW MILES! Reviews. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports I submitted an application to police. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. Court documents are not available for this case. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. If you do not agree with these terms, then do not use our website and/or services. You never know. Customer service horrible suppose to refund me for oil change haven't got back with me. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Ford F150 was advertised at $24,277. The Merlex Auto Group Way. 1105 N Glebe Rd Arlington, VA 22201. Also I defined that in 2017, the car was involved in an accident. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Appfolio Charged $538 to charge card and I never heard of them!!! When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? https://www.merlexautogroup.com Safety status. I did not check the completeness. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Than hung up on me. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. They definitely give you the star treatment here! Good. Sales: (703) 685-9312. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. On March 16, 2018, Friday, I visited Pentagon Credit Union. Texted them to tell them and was told to take it to their shop which was fixed! I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. (703) 214-3598. Easy Apply. Public Records Policy. I will never ever go back to Merlex Auto group. 2. Making you a happy customer is not their goal!! Dont sign the sold as is be careful! This was the most stressful experience I've ever had buying a car. Read more reports about Merlex Auto Group. And the best part of all, documents in their CrowdSourced Library are FREE. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. 3.7. It may not be copied without the written permission of Ripoff Report. BBB Business Profiles may not be reproduced for sales or promotional purposes. This rating includes all reviews, with more weight given to recent reviews. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. We're all concerned about COVID-19. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Error in sending request, please try again. It's been two days, I have not heard from him since. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I get to the dealership and the truck was not in the lot. Safe. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Dealer said they would call back when the car was back, and never called back. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Bought the car was clean everything was ready. Job closed due to COVID so I hardly drove car after that fixed! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? The second bank is ALLY. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Hiding negative complaints is only a Band-Aid. Don't waste your time! Completely Shady, especially Ray the owner. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Also he said that the total due is about $27,000. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. "Walii"!!!! Beat local competitors. He told me yes! I informed her, ok but was waiting to hear back from the sales person. Merlex did not have the vehicle we were interested in purchasing. The car I made an appointment to see and drove 90 minutes for was not on the lot. This was not what was discussed. Dominate search results. They assured me that they would rectify any issues and disappear when time to do so! i texted him to see what was the hold up he told me to "contact Walter". I drove far to get the vehicle I wanted. Merlex Auto Group. We inform our customers with the most accurate information we have at the time. Merlex Auto Group. that night, after bringing the car home, lights appeared on the dash! MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Arlington, VA. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Why Ripoff Report will not release author information! July 21,2020 check engine light came on. I have a video record of it and a witness. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. 72 Verified Reviews. I visited Arlington Police Department. Dear Mr. Bill, He replied "just let me know what the issue is and my mechanic will take care of it." Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. So now Im paying for car thats just parked! How those businesses take care of those complaints is what separates good businesses from the rest. Communicates outside of dealer hours!! He said, he cant. File your review. I was looking for a pre owned vehicle with low mileage. Please DO NOT patronize this business. 1. if you can, stay away from these frauds! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. No problem I was told. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. 40 minutes later I completed a fiancial form. My owners would have either fired him or fired me for not firing him the way he acted on the phone. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Please teach me how to make the bank stop frightening me. Dear customer, Visit Merlex Auto Group. Advertisers above have met our February 2022 check engine light comes on again. This business is unclaimed. Consumers want to see how a business took care of business. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. It's been a month I still can't get my tag. 6. Used Cars for Sale. Hiding negative complaints is only a Band-Aid. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. He then texts me "if i am having any problems, contact the salesman! JULIAN TOOK VERY GOOD CARE OF ME. Price of the car is $14,966. I contacted Capital One to look into this loan! Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. United States. Off course Nothing! I would love to see how they are booking their vehicles to the bank. Called/ texted Merlex to inform them and see what they can do. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. He couldn't talk then so I got a return call 5 or 6 hours later. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. GoooooooooooooooooooooooooooooooDdddffff. Thank you for bringing this to our attention. Sales: (703) 685-9312. Copyright 1997-2023, Ripoff Report. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Before leaving, Ray gave his number, stating "Any issues, just let me know! We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Little did I know, for him, it was a phone call away! The following day I sent additional information pertaining to the sale via text message before they opened. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Yet, i have never met him before this day!!!!!! Check reviews anywhere about this place! Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . All Dealer Home Services must comply with state or local ordinances. They are hard to deal with and VERY unprofessional!! Blessing in disguise THIS IS FRAUD! Arlington, VA 22201. Ally bank gave me the reference number. Choose a car and the dealer will bring it to you for a no-obligation test drive. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. They outsource all of their work to Philippines who do not know the basics of the English language. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Why Ripoff Report will not release author information! Monday. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Cancellation and Refund Policy, Privacy Policy, and There is no any information about this second line of financing. Was clean and in great condition. We were going to drive 2 hours together to see them. Its HIS car, not mine. 1105 N Glebe Rd Arlington, VA 22201. I have text messages as proof!! I had a wonderful experience purchasing my used vehicle. Merlex gave me a great experience. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! I spoke with substitute manager for that day Ray Kandahari. He spent 75% of the time i was there with me. Called in. Estimated amount consumers saved since 1997: $15,590,010,907. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Be kind to yourself and spend your hard earned money elsewhere. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! The posting time indicated is Arizona local time. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Job. Completely Dishonest and Fraudulent!!! 1105 N Glebe Rd Come Jan2022 job reopened so I started to use car frequently. 30 minutes later the sales person asked for an additional minor piece of information. I returned home by my car. Case Summary. 4. That's the way you make sales and retain satisfied customers!!!!! Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. i brought it in the next day and showed Ramil. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. I have bought over 20 cars in the last 18 years. The sals person was nice but this dealership runs some kind of scam. Estimated amount consumers saved since 1997: $15,590,010,907. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Who is ED Magedson - Founder, Ripoff Report. (I was looking for financing for my daughter, starting April 1, when she starts her new job). All business will get complaints. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. RUN. They told us the car moved to another dealership. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Bait and switch tactics, not one car pictured I was interested in was available. co workers were fun and easy to get along with. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! 10 stars!!! This guy is one of the absolute worst i have seen and I used to train new hires for sales. I visited dealership MerlexAutoGroup. In the original write up they said that the car ran perfectly. Merlex Auto Group. Grace told me to contact Mike ASAP so I did. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Almost half have been Mercedes and BMW's which is what we were looking at. The owner Ray should NOT BE TRUSTED. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! He said no way. Advertisers above have met our Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement.
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